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Reconciliation – Step 3.2
When I consulted with a large jewelry chain years ago, one of their executives told me that if a customer came in unhappy, nothing a store manager could do would make them happy until the customer felt the store manager understood WHY they were unhappy. He said, "We...
Reconciliation – Step 3.1
If you choose to reconcile with someone who hurt you, there is a process that works. Reconciling without thinking through a valid process may lead to more hurt if the same things happen again. Maybe worse than last time. Though no process guarantees success, and there...
Reconciliation – Step 2
In a previous blog, we discussed the first of six steps that facilitate reconciliation. If a person decides to reconcile a relationship where damage has been done by either or both persons, it is essential to do step two. It is the most important, though the most...
Reconciliation – Step 1
The last few blogs considered forgiveness. If you read them you recall that... Forgiveness frees you, not the person you forgive. Forgiveness is a decision, not an emotion, and you can make that decision in spite of what you feel. Forgiveness involves making two...
Forgiveness – Part 4
Before we examine reconciliation, let's talk about something called "decision based forgiveness." Baskin and Enright wrote about it in a scholarly article published in 2004 in the Journal of Counseling and Development. If a person waits until he or she feels like...
Forgivness – part 3
In the last blog, I mentioned three steps to forgiveness. The first two are essential; the third optional. That blog covered the first two -- deciding to see the other as a flawed human rather than Satan personified and deciding not to take vengeance. Now we move to...
A Plan For Christ – Part 1
Written by guest blogger Andrea Frazer Last night, as has been the case once/week for as long as I can remember, my six year old daughter had a bedtime meltdown. My beauty can normally be described as self-assured, rational, organized, and down right elegant. But...
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